What to Do When an Insurance Company Takes Money Back
Lisa Reidsema Lisa Reidsema

What to Do When an Insurance Company Takes Money Back

A letter arrives. An insurer has decided it overpaid you, sometimes for sessions you held two years ago, and it wants the money returned within thirty days. The amount can be in the thousands. This is called a recoupment or a clawback, it is legal, and it is far more common than anyone tells new therapists.

Read More
How to Give Clients a Superbill for Out-of-Network Reimbursement
Lisa Reidsema Lisa Reidsema

How to Give Clients a Superbill for Out-of-Network Reimbursement

A superbill is an itemized receipt you give a client after they have paid you. It contains the specific details their insurance needs to consider reimbursing them for out-of-network care. The client submits it to their insurer themselves. You are not billing anyone. You are handing the client the document that lets them file their own claim.

Read More
How to Set Your Private Practice Fee
Lisa Reidsema Lisa Reidsema

How to Set Your Private Practice Fee

Your fee is not a confidence problem. It is a math problem that nobody showed you how to do. When you build the number from your own numbers, the fee you need stops feeling brave and starts feeling obvious, and saying it out loud gets a lot easier.

Read More
How to Set Up Your CAQH Profile as a Therapist
Lisa Reidsema Lisa Reidsema

How to Set Up Your CAQH Profile as a Therapist

If credentialing has stalled and you cannot figure out why, there is a good chance the answer is your CAQH profile. It is the file every insurance company reads before they read anything else about you, and a small gap in it can quietly hold up every application you have out.

Read More
The New Therapist Confidence Guide: What Nobody Tells You
Lisa Reidsema Lisa Reidsema

The New Therapist Confidence Guide: What Nobody Tells You

The version of confidence that most new therapists are waiting for, the feeling that they are ready, that they know enough, that they are not going to get it wrong, is not coming before they begin. It comes after. And it comes faster when you stop waiting for it and start acting in its direction.

Read More
Setting Limits in Private Practice Without Feeling Like the Bad Guy
Lisa Reidsema Lisa Reidsema

Setting Limits in Private Practice Without Feeling Like the Bad Guy

Most limit-setting conversations are shorter and less fraught than therapists anticipate. The difficulty lives in the anticipation, in the imagined reaction of the client, in the worry about the therapeutic relationship, and in the sense that setting a limit is somehow unkind.

Read More
What to Say When Clients Push Back on Your Policies
Lisa Reidsema Lisa Reidsema

What to Say When Clients Push Back on Your Policies

Therapists are trained to understand behavior in context, to hold complexity, and to avoid shaming clients for the ways they protect themselves. Those are genuinely good clinical instincts. The problem is that those same instincts, when applied to policy conversations, can lead a therapist to explain away her own boundaries until they effectively cease to exist.

Read More
 What Makes a Therapist Referable
Lisa Reidsema Lisa Reidsema

What Makes a Therapist Referable

Referability is the ability of someone in your professional network to describe you accurately to the right person at the right moment. That person might be a colleague, a supervisor, a primary care doctor, a school counselor, or a former client. The channel does not matter as much as the capacity to describe you clearly.

Read More