What to Do When an Insurance Company Takes Money Back
Lisa Reidsema Lisa Reidsema

What to Do When an Insurance Company Takes Money Back

A letter arrives. An insurer has decided it overpaid you, sometimes for sessions you held two years ago, and it wants the money returned within thirty days. The amount can be in the thousands. This is called a recoupment or a clawback, it is legal, and it is far more common than anyone tells new therapists.

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How to Give Clients a Superbill for Out-of-Network Reimbursement
Lisa Reidsema Lisa Reidsema

How to Give Clients a Superbill for Out-of-Network Reimbursement

A superbill is an itemized receipt you give a client after they have paid you. It contains the specific details their insurance needs to consider reimbursing them for out-of-network care. The client submits it to their insurer themselves. You are not billing anyone. You are handing the client the document that lets them file their own claim.

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How to Set Your Private Practice Fee
Lisa Reidsema Lisa Reidsema

How to Set Your Private Practice Fee

Your fee is not a confidence problem. It is a math problem that nobody showed you how to do. When you build the number from your own numbers, the fee you need stops feeling brave and starts feeling obvious, and saying it out loud gets a lot easier.

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How to Set Up Your CAQH Profile as a Therapist
Lisa Reidsema Lisa Reidsema

How to Set Up Your CAQH Profile as a Therapist

If credentialing has stalled and you cannot figure out why, there is a good chance the answer is your CAQH profile. It is the file every insurance company reads before they read anything else about you, and a small gap in it can quietly hold up every application you have out.

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The New Therapist Confidence Guide: What Nobody Tells You
Lisa Reidsema Lisa Reidsema

The New Therapist Confidence Guide: What Nobody Tells You

The version of confidence that most new therapists are waiting for, the feeling that they are ready, that they know enough, that they are not going to get it wrong, is not coming before they begin. It comes after. And it comes faster when you stop waiting for it and start acting in its direction.

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Setting Limits in Private Practice Without Feeling Like the Bad Guy
Lisa Reidsema Lisa Reidsema

Setting Limits in Private Practice Without Feeling Like the Bad Guy

Most limit-setting conversations are shorter and less fraught than therapists anticipate. The difficulty lives in the anticipation, in the imagined reaction of the client, in the worry about the therapeutic relationship, and in the sense that setting a limit is somehow unkind.

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What to Say When Clients Push Back on Your Policies
Lisa Reidsema Lisa Reidsema

What to Say When Clients Push Back on Your Policies

Therapists are trained to understand behavior in context, to hold complexity, and to avoid shaming clients for the ways they protect themselves. Those are genuinely good clinical instincts. The problem is that those same instincts, when applied to policy conversations, can lead a therapist to explain away her own boundaries until they effectively cease to exist.

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 What Makes a Therapist Referable
Lisa Reidsema Lisa Reidsema

What Makes a Therapist Referable

Referability is the ability of someone in your professional network to describe you accurately to the right person at the right moment. That person might be a colleague, a supervisor, a primary care doctor, a school counselor, or a former client. The channel does not matter as much as the capacity to describe you clearly.

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You're Allowed to Feel Steadier Than You Expected
Lisa Reidsema Lisa Reidsema

You're Allowed to Feel Steadier Than You Expected

There is an interesting thing that happens when a practice finally starts to feel manageable. Instead of simply receiving that feeling as good news, many therapists become suspicious of it. The steadiness arrives and the first response is not relief, or not only relief. It is a kind of wariness. A sense that feeling okay means something is being missed. That the absence of crisis is temporary and that paying attention to how well things are going is somehow a form of hubris that will invite the next difficulty.

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From Scarcity to Stability: The Quiet Middle Phase of Practice Growth
Lisa Reidsema Lisa Reidsema

From Scarcity to Stability: The Quiet Middle Phase of Practice Growth

Nobody talks much about the middle of practice growth. The beginning gets a great deal of attention because it is dramatic and full of questions, and the fully built practice gets attention because it looks like the destination. But the phase in between, when you are no longer scrambling to fill your caseload but have not yet arrived at the ease you were working toward, that phase tends to pass mostly without comment. Which is a shame, because it is often the phase that requires the most from you internally, and the least external recognition of that fact.

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What Changes When You Finally Trust Your Clinical Instincts in Private Practice
Lisa Reidsema Lisa Reidsema

What Changes When You Finally Trust Your Clinical Instincts in Private Practice

A therapist who is managing significant background uncertainty, about billing, about referrals, about whether the practice is financially viable, about whether the administrative layer is under control, is carrying a cognitive and emotional load that does not disappear when they close the office door and begin a session. It recedes, because good clinicians are capable of focusing under pressure. But it does not disappear. And over time, that background load creates a kind of static that interferes with the clearest signal of what is actually happening in the room.

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The Moment You Stop Questioning Yourself After Every Session
Lisa Reidsema Lisa Reidsema

The Moment You Stop Questioning Yourself After Every Session

There is a particular ritual that many therapists practice at the end of a session, though ritual is perhaps too generous a word for something that feels more like an ambush. The client leaves. The door closes. And before you have even turned back to your desk, the review begins. Did I say the right thing at the right moment? Was I too directive or not directive enough? Did I miss something important in the last twenty minutes? Should I have pushed harder on that or held back? Was that intervention actually helpful or did it land wrong and I just could not tell? The questions arrive quickly and without invitation, and they carry a weight that is disproportionate to anything that actually happened in the room.

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Something Is Starting to Shift (Even If You Can't See It Yet)
Lisa Reidsema Lisa Reidsema

Something Is Starting to Shift (Even If You Can't See It Yet)

There is a moment in building a private practice when the weight of everything you have been carrying starts to feel different. Not gone. Not resolved. Just different. A little less personal. A little more like a problem you are actually equipped to solve rather than a character flaw you have been quietly managing.

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Why This Work Was Never Meant to Live in Your Head
Lisa Reidsema Lisa Reidsema

Why This Work Was Never Meant to Live in Your Head

At some point in the life of almost every private practice, the therapist running it becomes the primary organizational system. The schedule lives in their head. The unpaid invoices are tracked by memory. The follow-up that needs to happen with a referral source is held in a mental note that floats alongside a dozen other mental notes, all of them legitimate, none of them reliably surfacing at the right moment. The policies exist in a document somewhere, but the actual decisions about when and how to apply them are made in real time, based on whatever feels right in the moment, which varies depending on how tired or full or emotionally saturated the day has been.

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